Privacy Policy

1. Introduction

VegeExpress ("we," "us," or "our") is committed to protecting the privacy of our business partners and their representatives. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services to source fresh produce for your business.

2. Information We Collect

We collect information that is necessary to provide our B2B delivery services, including:

• Business Information: Business name, type of establishment (e.g., café, restaurant), and physical business address for deliveries.
• Contact Information: Name of the primary contact person, email address, and phone number.
• Account Credentials: Usernames and passwords used to access our wholesale ordering platform.
• Order History: Details of the produce and products you have ordered, delivery schedules, and payment history.

3. How We Use Your Information

The information we collect is used solely for professional purposes, including:

• Processing and fulfilling your wholesale orders.
• Managing your business account and providing customer support.
• Coordinating deliveries with our logistics partners.
• Sending essential service updates, such as seasonal produce availability or delivery schedule changes.
• Complying with legal and tax obligations related to commercial transactions.

4. Data Security

We implement industry-standard security measures to protect your business data. This includes secure server hosting, encryption of sensitive information, and restricted access to personal and commercial data within our organisation.

5. Sharing of Information

We do not sell or rent your information to third parties. We only share information with:

• Service Providers: Delivery drivers and logistics partners who require your address and contact details to fulfill orders.
• Legal Requirements: When required by New Zealand law or to protect our legal rights.

6. Your Rights

As a business user, you have the right to access, correct, or request the deletion of the personal information associated with your account. You can manage most of this information directly through your dashboard or by contacting our support team.

7. Cookies

Our website uses cookies to enhance your ordering experience, remember your login details, and analyse site traffic to improve our B2B platform.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your business data, please contact us at:

Email: vegeexpress@servesmart.co.nz
Phone: +64 22 584 4111